Unified Communications

Unleash the power of Unified Communications as a Service

UNIFIED COMMUNICATIONS FEATURES

WORK FROM ANYWHERE

With the UC app on your smartphone or tablet, your office is with you wherever you go. What’s more, you’ll keep your personal mobile number private when placing business calls.

SCREEN SHARING

Screen Sharing In the UC desktop app (PC & Mac), you’re just two clicks away from sharing your screen – no need to launch a separate web conferencing app.

CHAT AND SMS MESSAGING

When you can’t talk, send a quick chat or text message to stay connected no matter where you are. UC chat also has built-in file transfer so you can instantly share your work.

VIRTUAL MEETING ROOMS

My Room is your own virtual meeting space where you and your team can meet at any time for a productive collaboration session.

INTEGRATION

UC seamlessly integrates with many third-party applications and services to help streamline your business processes.

HD VOICE CALLING

Place and receive calls on your computer, desk phone, mobile phone, or tablet using your business phone number. Seamlessly move calls between devices.

VOICE SERVICE

Each UC-CC agent gets our user bundle for voice and video calling, at no additional charge.

VOICE SERVICE

Each UC-CC agent gets our user bundle for voice and video calling, at no additional charge.

VOICE SERVICE

Each UC-CC agent gets our user bundle for voice and video calling, at no additional charge.

CALL AND MESSAGE HISTORY

Missed a call or chat? No worries! UC keeps your call history, chat history, and voicemail box all together in one place.

HD VIDEO CALLING

Instantly launch a video conference with up to 15 people, using the camera you already have on your device.

WHAT WILL UC DO FOR YOU?

Future-Proof Communications

Even if you aren’t comfortable with the idea of being “always on,” UC is still an ideal solution. You can start off now with a new, full-featured VoIP phone system. When you’re ready to upgrade to Unified Communications as a Service, all you need to do is change the user bundles – saving you from the expense and headache of hardware upgrades in the future.

Customize Your Service

You know what works best for your business. Mix-and-match our UC user bundles and add-ons to build a service that meets your unique requirements. You pay only for what you need with a monthly charge for each user.

Choose Your Endpoints

With UC, you’ll have seamless access to your business communications from any device you choose. But you don’t have to give up your desk phone if you don’t want to – in fact, you can have a state-of-the-art IP phone that’s fully integrated with the UC app.

Choose Your Bandwidth

We can deliver UC on a circuit provided by CloudMetrix, or “over the top” of your existing bandwidth. Either way, you’ll rest easy knowing that you have a dependable service: it’s all backed by our unparalleled 100% service availability guarantee.

Professional Installation And Training

We know that changing from one vendor to another is a challenging undertaking that you don’t do very often. Our team of service delivery and training professionals will use their years of experience to ensure that your transition to Unified Communications as a Service is smooth and uneventful.

Self-Service Administration

UC includes a simple, easy-to-use web portal that gives your admin direct control over the service from any location, without needing to contact CloudMetrix. (But, of course, we’re always here to help if you need it!)

Unparalleled Quality And Support

UC is backed by our industry-best 100% network uptime guarantee (no, we’re not rounding that up from 99.999%) and 100% US-based, 24/7/365 technical support from our talented Customer Care team.

Ready To Experience The Power Of UC For Yourself?

Contact us to schedule an interactive demo with one of our Unified Communications experts.